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Frequently Asked Questions
BinTrac System
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What do I check if BinTrac indicator weight display is completely blank?
This can be caused by loss of power to the unit, disconnected or broken wires, or damaged equipment.
- Reset Problem
- A brown out condition can sometimes cause a problem with reset and startup of an Indicator. Disconnect power to the devices with a 20 second delay before reapplying the power.
- Loss of Power
- Inspect the electrical outlet for the BinTrac Power Supply. Ensure it is making a good electrical connection.
- Verify the breaker or GFI for the electrical outlet is not tripped.
- Measure Input Voltage from BinTrac Power Supply
- Disconnect +12 and -12 PWR wires within BinTrac Indicator and measure input power. Input power should read between 11.5 to 12.7 VDC. If no voltage is detected, the BinTrac Power Supply may be defective.
- Inspect all cabling between power supply, Indicator, and Smart Summing Boxes to ensure it has not been damaged.
- Disconnect components until the defective component is located that is shorting power.
- Disconnect Smart Summing Boxes and cycle power.
- Disconnect +12 and -12 PWR connects in the BinTrac Indicator and measure Smart Summing Boxes. Verify the electrical outlet the BinTrac Power Supply is plugged into is in good condition.
- Reset Problem
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What do I check if system is displaying inaccurate weight readings?
Inaccurate weight readings, large fluctuations in readings, weight not changing, or error messages can be caused by obstructions and binding, incorrect user programmed settings, a problem within the Smart Summing Box, or a problem with a load cell.
- Check for binding and/or obstructions
Slow weight shifts or not returning to zero are frequently symptoms of a binding or obstruction problem.-
- Check for binding of brackets and/or bin legs. Ensure there is approximately ¼” clearance between the leg and the bracket.
- Check for loose bolts. Inspect bolts connecting bracket to bin leg and C-Channel to load cell.
- Check for material under the bin leg. Small rocks between the bin leg and the concrete can cause inaccurate
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- Check the Indicator settings
Incorrect weight readings when the system is otherwise functioning normally can be due to incorrect settings.- Confirm Rated Output – should match the average output recorded on each load cell (3.000 for HerdStar-supplied load cells)
- Confirm Capacity – equals the total capacity of all load cells summed together.
- Confirm Zero – bin may have been zeroed when not empty.
- Inspect the Smart Summing Box
Small fluctuations in weight can be caused by a problem with the Smart Summing Box.- Inspect for moisture and/or foreign material.
- Inspect for loose wires and connections.
- Inspect Load Cells
Wild fluctuating weights, a weight that does not change, a negative weight reading, or “Error” on the Indicator display are common indications of a load cell problem.- Inspect load cell connections within the Smart Summing Box. A wire that is not seated properly within the load cell connector can cause inaccurate readings.
- Check for cut or pinched load cell wires.
- Otherwise reference “Load Cell Troubleshooting Procedures”
- Check for binding and/or obstructions
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What do I check if “ErrOr” is displayed, unit is unable to display current weights or weight values are outside the displayable range on the display of the BinTrac indicator?
- Verify programmed settings are correct
- Verify Zero calibration is valid and in range
- Verify load cell capacity (L.C.Cap) has been correctly programmed
- Open Smart Summing Box and inspect load cell connections
- Verify connector is properly aligned with its associated header
- Verify wires are properly seated in each connector
- Check for faulty load cell (See Load Cell Troubleshooting Procedures)
- Verify programmed settings are correct
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What do I check if NO.BIN is displayed on the BinTrac indicator?
This means that the Smart Summing Box for the selected bin is not communicating with the BinTrac Indicator.
- Disable bins on Indicator that do not have an associated Smart Summing Box and bin
- Verify wiring between Indicator and Smart Summing Box
- Inspect Smart Summing Box internal diagnostic light
- Off: Smart Summing Box not receiving power
- Steady flashing: normal working condition
- Irregular flashing: unable to communicate.
- Verify Smart Summing Box has been programmed as the correct bin
- Verify Smart Summing Box dip switch settings below
BIN A B C D S1 OFF ON OFF ON S2 OFF OFF ON ON
- Verify Smart Summing Box dip switch settings below
- Verify that two or more Smart Summing Boxes have not been programmed as the same bin
- Check for broken wires or loose connections
- Check for faulty load cell (See Load Cell Troubleshooting Procedures)
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What do I check if “O.LOAD” is displayed on the BinTrac indicator?
This means that the weight in the bin has exceeded the programmed system capacity by 150% and the system is in an over-load state.
- Verify programmed settings are correct
- Check for physical binding of brackets/hardware
- Remove the weight from the system and check the condition of each load cell (See Load Cell Troubleshooting Procedures)
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What do I check if “NO.CON” is displayed on the BinTrac indicator?
This means that the Remote Display has lost communications with the host BinTrac Indicator.
- Verify unit was intended for use as a Remote Display and not programmed incorrectly
- Bin A LED should be solid in setup menu if unit is intended to be configured as remote display. If unit is NOT intended to be a remote display, Bin A LED should be blinking in setup menu.
- Check for broken wires or loose connections
- Verify wiring is correct between Indicator and Remote Display
- Verify unit was intended for use as a Remote Display and not programmed incorrectly
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What do I check if “NO.PUL” is displayed on the BinTrac indicator?
This error message indicates that the BinTrac Indicator has been programmed for a pulse output and is unable to communicate with the HL-10D.
- If system does not have a HL-10D, set the programmable PULSE parameter to “0” in the INTR menu.
- Verify H L-10D dip switch settings (See HL-10D manual)
- Check for broken wires or loose connection
BinTrac Pancake Load Cell
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What do I check if weights are inaccurate?
Check with technical support.
BinTrac Communication Hub
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What do I check if system is not communicating and weights are not being displayed on BinLINK?
Check with technical support.
HouseLINK Interfaces
BinTrac® Product Suite
BinTrac is a complete system using various interfaces or our remote data collection to monitor multiple sites.

Bin Weighing Module
Load cell with patented mounting bracket that stores and displays current inventory by bin, 24-hour feed use and feed delivery weight.
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HouseLINK™ Interfaces
HouseLINK™ is hardware designed to transmit data from the BinTrac bin weighing system to any third-party house control system.
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Remote Data Collection
Data is collected and stored on our secure database or manually collected on site through BinLINK.
Learn More
BinTrac VIsion
Complete web-based remote monitoring solution. Access data anywhere using any web browser on a computer, tablet, or smart phone.
Learn More
Breeder Control
Electronic feed weighing system replacing mechanical scales with an integrated solution for bin filling, batching and feed tracking.
Learn More